CPrivate Ops BuildCoastal Cosmetic & Family Dentistry
Operations review
For Coastal Cosmetic & Family Dentistry

You're the dentist. You're also the front desk.

Every new patient who calls while you're chairside, every form that needs chasing, every schedule gap, runs through your team and ultimately through you. Here's the front desk handled in your practice's voice, so new patients get booked and you stay in the operatory.

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2:10 PM · You're chairside

A new patient with a toothache just found your practice. Right now, the front desk is slammed and the call rings out.

No one's free to pick up. But this time, something answers, instantly, in your practice's voice, the way your best front-desk lead would.

pensacoladentistry.com

Care for your smile, beachside comfort

Comprehensive dentistry in Pensacola, FL
New patients answered in seconds
CCoastal Cosmetic & Family Dentistry
Online now
Hi, this is the Coastal Cosmetic & Family Dentistry front desk. How can I help you today?
Type your message…
The conversation

The patient never had a reason to call the practice down the road.

A real new patient got answered the way your best front-desk person would, and booked before the call could ring out to a competitor.

CCoastal Cosmetic & Family Dentistry · Front Desk
Online now
Hi, this is the Coastal Cosmetic & Family Dentistry front desk. How can I help you today?
I have a really bad toothache and I'm not a current patient. Can someone see me?
I'm sorry you're in pain, let's get you seen quickly. Is it constant or only when you bite or drink something hot or cold, and do you have dental insurance?
Constant since last night, throbbing. I have Delta Dental.
Perfect, we're in-network. I can get you in today. Here are the next openings.
Today 3:45 PMToday 4:30 PMTomorrow 8:00 AM
Today at 3:45, please.
You're all set, booked today at 3:45 PM. I'll send a confirmation text with the address and new-patient forms so you're in and out fast. Feel better soon.
Captured & booked

An emergency new patient is on today's schedule, with everything the team needs.

Insurance, chief complaint, and urgency land in one place, structured, so the chair is ready before they walk in.

app.coastal.intake
Coastal Cosmetic & Family Dentistry
IntakeClientsMessagesCalendar
Intake / New lead
Ashley Romero
New patient · dental emergency
SAME-DAY
Chief complaintConstant throbbing toothache since last night
Patient typeNew patient
InsuranceDelta Dental · in-network
BookedToday 3:45 PM
New patient booked · Today 3:45 PM
You're in the loop

Your front desk stops being the reason new patients slip away.

It reaches the team the moment a real patient is booked, with everything they need, while you stay focused on the patient in the chair.

2:11
Tuesday afternoon
New patient bookednow

Ashley Romero · dental emergency · Today 3:45 PM

Coastal · Front Desknow

New patient captured + insurance verified in-network. Open file ›

One bottleneck, removed

That was the hidden role, running without you.

This is your practice with the front desk running itself, so your attention stays where only you can be, in the operatory.

What you stop being
  • the overflow front desk
  • the after-hours answering service
  • the scheduler
What you become again
  • the dentist
  • the practice owner
  • fully present with the patient in your chair
What that is worth

New patients still get answered in seconds. The schedule still fills. You just stop being the safety net when the front desk is slammed.

If we're wrong, the conversation ends here. If we're close, this is rarely the only thing you're holding together by hand.

We built this from public information. How close did we get?

Tell us where we got it right, or where we missed. Under a minute.

Built for Coastal Cosmetic & Family Dentistry as a working preview. Sample workflow; not a real client.
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